PLN is Indonesia’s leading energy solutions provider, with a vision to become a global company and the top choice for customers. Committed to delivering reliable and innovative electricity services, PLN continuously improves accessibility to efficient energy solutions.

Graphie designed social media content to introduce PLN's chatbot, creating a friendly and recognizable character. With an engaging and communicative visual approach, the design strengthens the chatbot’s identity as a digital assistant ready to help customers with electricity-related information and services.